Question 1

How can I get in touch with Bella Jay Salon?

Accepted Answer

Feel free to email us at bellajaysalon@gmail.com. We aim to respond within 24 hours to ensure you receive the care and attention you deserve.

Question 2

Can I adjust my services during my appointment?

Accepted Answer

If time permits, we can add a service to your scheduled appointment. If you wish to remove a service during your visit, please note it will be subject to our cancellation policy.

Question 3

What if I'm running late for my appointment?

Accepted Answer

If you realize you'll be late, please call us as soon as possible. If you're more than 15 minutes late, we may not be able to complete all scheduled services, and the total for all services will still be due. If we can extend your appointment time, an additional charge will apply.

Question 4

How do I reschedule my appointment?

Accepted Answer

To reschedule your appointment, simply sign in on our booking page. There, you can view your appointment details and make any necessary changes, including rescheduling or canceling.

Question 5

What determines the final price of services?

Accepted Answer

The final price of our services depends on the amount of product used and the time required. We don't charge extra for hair length or thickness, but sometimes additional product or time is necessary to achieve the best results.

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